• Title

  • Administrative & Communications Coordinator (Full-Time)

    Title: Administrative & Communications Coordinator (Full-Time)
    Reports to: President & CEO

     
    Please submit resume and cover letter to resume@southtampachamber.org. Cover letter should outline the top 3 reasons why you believe you are uniquely qualified for the position.
    *Due to the volume of applicants, no phone calls or office visits please
    *Subject line should read “Coordinator - First Name, Last Name”
    *Applicants who do not submit all materials as directed will not be considered

                                                                               
    Objective 
    Responsible for general office duties and external communications, while providing an excellent customer service experience for our members.
     
    Responsibilities
     
    Administrative & Financial:

    • Works with all Chamber staff members and volunteers to promote the Chamber in a positive and professional way

    • Maintains files, answers phones, and welcomes walk-in customers as needed for efficient functioning of office and excellent customer service

    • Maintains internal calendar for committee meetings, boardroom rentals, and other in-office meetings

    • Maintains an inventory of office supplies and equipment

    • Keeps office clean and orderly to ensure a professional work environment

    • Assist with invoicing event registrations, sponsorships and member services

    • Prepares billing statements for monthly membership renewals

    • Contact with members via phone or email for payment collection

    • Process member payments and prepare weekly bank deposit  

    • Supports President & CEO as needed including, but not limited to, preparing materials for committee and board meetings

    • Other duties as assigned

    Member Services:

    • Responsible for verbal and written communication with Chamber members that contact the office via phone, personal visit, or website, and assisting the member with their needs

    • Responsible for maintaining online data base with correct member information

    • Assists Membership Manager to prepare materials for ambassador meetings, new member visits and orientation programs

    Communications:

    • Create social media campaigns, maintain social media calendar, and post on behalf of the Chamber on various platforms

    • Create and distribute weekly e-newsletter and other digital communications

    • Maintains chamber website with accurate and updated information

    • Responsible for communicating marketing opportunities to chamber members such as website and newsletter banner ads, and maintaining advertising schedule(s)

    • Assist members with website postings for jobs, events and news

    • Prepares thank you letters, cards and other written/mail correspondence on behalf of the chamber board and staff

    • Acts as the point of contact for the Chamber’s annual printed publication

    Events:

    • Assists with Chamber events as needed which may include helping at registration desk, making confirmation calls to attendees and/or vendors, other duties as assigned

    • Assists Events Manager to prepare meeting and event scripts, slide decks, marketing materials and other items as needed

    Specifications

    • Must love people & be a customer service superstar!

    • Excellent verbal and written communication skills

    • Must conduct yourself in a positive and professional manner at all times

    • Ability to perform job functions and tasks with minimum supervision

    • Ability to multi-task and work in a fast-paced environment

    • Knowledge of South Tampa and Greater Tampa community a plus

    • Proficient use of Microsoft Office products and basic social media platforms

    This is a full-time, non-exempt, hourly position offering up to 40 hour per week. Office Hours are Monday-Friday, 9am-5pm. Must be able to accommodate a flexible work schedule with occasional early mornings, late evenings, and 1 required weekend per year.   

    South Tampa Chamber of Commerce
    No phone calls or office visits please.