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  • Google Resources to help your small business manage through uncertainty.


    As communities throughout the world respond to COVID-19 (coronavirus), we know that this time presents unique challenges for businesses. Here are some tips and recommendations from Google to help you navigate this for your employees and customers. | Click here to see all Google resources.
     
    • Communicating with your customers
      • If your hours of operation have changed, edit your Business Profile on Google.
      • Use Posts to communicate information directly on your Business Profile on Google, like special offers or inventory updates.
      • Consider setting an email auto-reply with answers to frequently asked questions.
    • Communicating with your employees
      • Store contact information for your employees, vendors, and clients online so it’s accessible from any device.
      • Make a business continuity plan, and share it with employees via an email address they can access outside of the office.
      • If you have more than one business location, give local managers the authority to take appropriate actions based on conditions at their location.
    • Working remotely
      • If possible, be prepared to work from home unexpectedly, e.g., take your laptop home at the end of each workday, have remote access to important information, etc.
      • Prepare to effectively work from home with these tools and resources from Grow with Google.
      • Collaborate using a shared document, a quick conference call, or by creating an email list or a chat room.
      • Access important documents from anywhere by uploading them to the Cloud through a product like Google Drive or downloading to your mobile phone or computer for offline access.
      • If you’re using Chromebooks, ensure they have the right policies in place to access company resources from home and to keep devices and data secure.